Both companies offer lifetime customer service, but Legalzoom’s may not be as friendly or as accommodating as Zenbusiness. Although Zenbusiness has a higher overall satisfaction rate, Legalzoom’s customer service is better. You might be wondering whether Zenbusiness or Legalzoom is better if you are a new business owner who needs legal services. Furthermore, customers have complained that the company doesn’t reveal all tax information and upsells to them during the ordering process.
While LegalZoom’s pricing structure is a bit more expensive than ZenBusiness, the peace of mind guarantee is a boon. LLC packages start at $79 and include state fees. LegalZoom’s reputation has been built on offering the highest quality legal services and products. LegalZoom’s customer support is another positive aspect. But the overall customer satisfaction rating is three stars, with most users praising the service. The lowest number of complaints among the 104 reviews is 331. Legalzoom has a rating of one star with Consumer Affairs and an A+ rating from the Better Business Bureau. Legalzoom’s biggest complaint is that they charge you for Registered Agent services without prior approval. This is a positive sign, but it’s difficult to judge a company based on its small market. Although they claim to be simple to use, customers have had trouble reaching customer service and received evasive responses.
LegalZoom’s customer service is excellent and the product is reasonably priced, but users have had mixed experiences. So, what makes Legalzoom different? There are many reasons to choose Legalzoom over other companies. This means that Legalzoom has helped thousands of businesses to form. The company has a lot of experience and more than 1 million registered agent subscribers. They don’t ask for your reason for cancelling your subscription, unlike many other competitors. Your new registered agent service will be set up quickly as long as you provide accurate information.Ĭustomers should note that LegalZoom has a 60-day money-back guarantee. The registered agent will then begin receiving official documents and notifications for you. This includes your business name, mailing address, state of incorporation, and the type of business entity. All you need to do to start using registered agent services from Legalzoom is to enter some basic information about your business. Legalzoom offers registered agent services.
Other upsells include membership certificates and a customized founder’s kit. The LegalZoom Express Gold package includes a deluxe creator’s kit and a personalized business embosser. A digital LLC welcome packet and a business tracker are just a few examples. These include a Peace of Mind review and a 30-minute tax savings consultation. Many legal services offer upsells for different packages. Upselling is a great way to save money on business registration.
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