Buzzfile estimates ICQ’s annual revenue at $85,000 and the size of its headquarters staff at only 1 employee.Īccording to its website, ICQ has “dedicated itself to providing quality service with the latest technology and collection strategy.” ICQ states that its“services and understanding of client industries helps distinguish…them from other collection agencies.” ICQ “helps customers reduce costs associated with undeliverable mail and maximize… net return of delinquent dollars.” ICQ also “strives to earn… respect by truly becoming a long-term partner, delivering products and services today and tomorrow.”Īs a full-service collection agency, ICQ accepts delinquent accounts from a variety of businesses and industries, including medical and healthcare providers, such as laboratories, professional and technical offices, and specialized providers of dermatology, emergency medicine, and pathology, orthopedic, and radiology services dental service providers, including general, cosmetic, pediatric, orthodontics, and surgery hospital small balance accounts, including in-patient and self-pay banking, credit card, and secured and unsecured loan providers dishonored check balances city and county utility service providers rental car providers education lenders and commercial business-to-business debts.Ĭollection services at ICQ include telephone contacts and collection letters for early recovery efforts and collection letters that “complement telephone campaigns in which phone contact is not possible.” ICQ states that its collectors are “trained to conduct themselves as an extension of the clients’ collection effort… in a tactful, ethical, and courteous manner.” In addition, ICQ’s skip tracing department can help locate consumers “when mail is returned or no response is received after many attempts when the phone is disconnected or when consumers stray or relocate and leave debts behind.” The BBB established a profile page for ICQ in 2014.
is a legitimate collection agency, founded in 2004 and incorporated in 2011.
According to the Better Business Bureau (BBB), I.C.Q.
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